The TROLLEY Service offers you to get an delivery services
You understand that use of the Services may result in charges to you for the services or goods you receive from a Third Party Provider (“Charges ”). After you have received services or goods obtained through your use of the Service, TROLLEY will facilitate your payment of the applicable Charges on behalf of the Third Party Provider as such Third Party Provider’s limited payment collection agent. Payment of the Charges in such manner shall be considered the same as payment made directly by you to the Third Party Provider. Charges will be inclusive of applicable taxes where required by law. Charges paid by you are final and non-refundable, unless otherwise determined by TROLLEY. All Charges are due immediately and payment will be facilitated by TROLLEY using the preferred payment method designated in your Account. As between you and TROLLEY, TROLLEY reserves the right to establish, remove and/or revise Charges for any or all services or goods obtained through the use of the Services at any time in TROLLEY’s sole discretion. May elect to cancel your request for services or goods from a Third Party Provider at any time prior to such Third Party Provider’s arrival, in which case you may be charged a cancellation fee. After you have received services or goods obtained through the Service, you will have the opportunity to rate your experience and leave additional feedback about your Third Party Provider. CANCELLATION by customer is allowed without cancellation fee.
If, for reasons beyond Trolley’s control - such as an incorrect delivery address, the recipient's absence, lack of an access permit, bad weather conditions, or similar, it should prove impossible or possible only with great difficulty, to carry-out the delivery successfully, Trolley is entitled to cancel the User’s order. In this event, the User is not entitled to compensation or pecuniary of in kind, however; in case of online payment, the refund will be initiated by Trolley at the soonest possible post the cancellation of the order, it is the responsibility of the bank to transfer the amount to the users account, which takes approximately 3-5 working days.
TROLLEY is not an employment service and does not serve as an employer of any user of the TROLLEY Service or Provider. TROLLEY is not liable for any tax or withholding, including but not limited to unemployment insurance, employer’s liability, social security or payroll withholding tax in connection with any use of the TROLLEY Service or Provider’s services. No brokerage, agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended or created by these User Terms. Without limiting the foregoing, except as expressly set forth herein, TROLLEY is not acting and does not act as an agent or broker for any users, Providers, or any other user of the TROLLEY Service.
By using the TROLLEY Service, you agree that you shall defend, indemnify and hold TROLLEY, its affiliates, its licensors, and each of their officers, directors, other users, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys’ fees and costs) arising out of or in connection with: (a) your violation or breach of any term of these User Terms or any applicable law or regulation, whether or not referenced herein; (b) your violation of any rights of any third party, including Providers arranged via the TROLLEY Service, or (c) your use or misuse of the TROLLEY Service.
BY USING THE TROLLEY SERVICE OR ANY PORTION THEREOF, YOU AGREE THAT TROLLEY AND ITS AFFILIATES SHALL NOT BE LIABLE TO YOU FOR: (i) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES WHICH MAY BE INCURRED BY YOU, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFIT (WHETHER INCURRED DIRECTLY OR INDIRECTLY), LOSS OF GOODWILL OR BUSINESS REPUTATION, LOSS OF DATA SUFFERED, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR OTHER INTANGIBLE LOSS; AND (ii) ANY LOSS OR DAMAGE WHICH MAY BE INCURRED BY YOU, INCLUDING, BUT NOT LIMITED TO, LOSS OR DAMAGE AS A RESULT OF (a) ANY CHANGES WHICH WE MAY MAKE TO THE TROLLEY SERVICE, OR FOR ANY PERMANENT OR TEMPORARY CESSATION IN PROVIDING THE TROLLEY SERVICE (OR ANY SERVICES OFFERED THROUGH OR FEATURES OF THE TROLLEY SERVICE), (b) THE DELETION OF, CORRUPTION OF, OR FAILURE TO STORE, ANY CONTENT AND OTHER COMMUNICATIONS DATA MAINTAINED OR TRANSMITTED BY OR THROUGH YOUR USE OF THE TROLLEY SERVICE, (c) YOUR FAILURE TO PROVIDE TROLLEY WITH ACCURATE ACCOUNT INFORMATION, (d) YOUR FAILURE TO KEEP YOUR PASSWORD OR ACCOUNT DETAILS SECURE AND CONFIDENTIAL, (e) YOUR USE OR MISUSE OF THE TROLLEY SERVICE, (f) ERRORS, DEFECTS, DELAYS IN OPERATION OR TRANSMISSION, AND/OR (g) HYPERLINKS TO WEB SITES OR CONTENT OR RESOURCES PROVIDED BY COMPANIES OR PERSONS OTHER THAN TROLLEY. THESE FOREGOING LIMITATIONS ON OUR LIABILITY SHALL APPLY WHETHER OR NOT WE HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING.
The information, recommendations and/or services provided to you on or through the TROLLEY Service is for general informational purposes only and does not constitute advice. TROLLEY does not guarantee continuous, uninterrupted access to the TROLLEY Service. Although TROLLEY attempts to maintain the integrity and accuracy of the information accessible through the TROLLEY Service, we make no guarantees as to its correctness, completeness, or accuracy. Portions of the TROLLEY Service may contain typographical errors, inaccuracies, or other errors or omissions. TROLLEY cannot and does not guarantee that (the contents of) the TROLLEY Services (including the TROLLEY.APP website and the TROLLEY mobile application) are free of errors, defects, malware and viruses. TROLLEY reserves the right to cancel any payment, even if it has been previously confirmed by us in writing, as a result of incorrect or mistaken pricing or product or service description or other error. If we do cancel a payment, you will receive a full refund or credit as appropriate and you acknowledge and agree that a refund or credit is your sole remedy. The quality of the services requested through the use of the TROLLEY Service is entirely the responsibility of the Provider who ultimately provides such services to you. TROLLEY under no circumstance accepts liability in connection with and/or arising from the services provided by the Provider or any acts, action, behavior, conduct, and/or negligence on the part of the Provider and you hereby agree to release TROLLEY from all liability and claims arising from the foregoing. Any complaints about the services provided by the Provider should therefore be submitted to the Provider. TROLLEY AND ITS AFFILIATES PROVIDE THE TROLLEY SERVICE “AS IS” AND WITHOUT ANY WARRANTY OR CONDITION, EXPRESS, IMPLIED OR STATUTORY. YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE TROLLEY SERVICE IS AT YOUR SOLE RISK AND THAT TROLLEY AND ITS AFFILIATES DO NOT REPRESENT OR WARRANT TO YOU THAT: (i) YOUR USE OF THE TROLLEY SERVICE WILL MEET YOUR REQUIREMENTS; (ii) YOUR USE OF THE TROLLEY SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE FROM ERROR; (iii) ANY INFORMATION OBTAINED BY YOU AS A RESULT OF YOUR USE OF THE TROLLEY SERVICE WILL BE ACCURATE OR RELIABLE; AND (iv) THAT DEFECTS IN THE OPERATION OR FUNCTIONALITY OF ANY SOFTWARE PROVIDED TO YOU AS A PART OF THE TROLLEY SERVICE WILL BE CORRECTED. TROLLEY AND ITS AFFILIATES SPECIFICALLY DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, PERFORMANCE, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN ADDITION, NO ADVICE OR INFORMATION (ORAL OR WRITTEN) OBTAINED BY YOU FROM TROLLEY OR ITS AFFILIATES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT. SOME STATES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM STATE TO STATE.
For purposes of these User Terms, the following definitions apply: “Content” means all content featured or displayed, including, but not limited to, logos, icons, trademarks, text, graphics text, graphics, photographs, images, moving images, sound, illustrations, music, software (excluding the TROLLEY mobile application), opinion, remarks, comments, artwork, links, questions, suggestions, information or other materials. “TROLLEY Content” means Content owned or used by TROLLEY, its affiliates or licensors and made available through the TROLLEY Service (including the TROLLEY.APP website and TROLLEY mobile application), including any Content licensed from a third party, but excluding User Content. “User Content” means Content that a TROLLEY user posts, uploads, publishes, submits or transmits to be made available on the TROLLEY website or through the TROLLEY Service. “Collective Content” means, collectively, TROLLEY Content and User Content. Subject to your compliance with these User Terms, TROLLEY grants you a limited, non-exclusive, non-transferable license: to view, download and print any TROLLEY Content solely for your personal and non-commercial purposes; and to view any User Content to which you are permitted access solely for your personal and non-commercial purposes. You have no right to sublicense the license rights granted in this section. You may not use, copy, adapt, modify, create derivative works of, distribute, license, sell, transfer, publicly display, publicly perform, reproduce, transmit, stream, broadcast or otherwise exploit the TROLLEY Service or Collective Content, except as expressly permitted in these User Terms. You may not reuse any Collective Content without first obtaining the written consent of TROLLEY. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by TROLLEY or its licensors, except for the licenses and rights expressly granted in these User Terms.
We may, in our sole discretion, permit users to post, upload, publish, submit or transmit User Content on the TROLLEY Service. User Content will be deemed non-confidential and non-proprietary. Accordingly, TROLLEY shall have the right and you hereby grant TROLLEY the non-exclusive, royalty-free, perpetual right to use, copy, publicly display, publicly perform, modify, create derivative works of and otherwise use or exploit, for any purpose, in any medium and throughout the world, any Content that you post, upload, publish, submit or transmit to be made available on the TROLLEY website or through the TROLLEY Service (“License Grant”). You represent and warrant that any Content posted or transmitted by you does not and will not infringe any third party rights, including any intellectual property rights, rights of privacy or personality rights and does not contain any defamatory content. Furthermore, you represent and warrant that you have obtained all necessary permission to post any such Content and to grant TROLLEY the rights granted in the License Grant without restriction. You acknowledge that TROLLEY only acts as a passive conduit for the distribution of the User Content and is not responsible or liable to you or to any third party for the content or accuracy of the User Content. TROLLEY does not continuously monitor User Content published by you or any other user or moderate between users and TROLLEY is under no obligation to do so. Without limiting the foregoing, you acknowledge and agree that any remarks, opinions, comments, suggestions and other information expressed or included in the User Content do not necessarily represent those of TROLLEY. Any use by you of the User Content is entirely at your own risk. You agree to indemnify and hold harmless TROLLEY, its affiliates and licensors against all costs, expenses, damages, losses and liabilities incurred or suffered by TROLLEY or its affiliated companies related to any Content posted or transmitted by you or your other use of the TROLLEY Service. TROLLEY reserves the right at its sole discretion to block or remove (in whole or in part) any User Content which TROLLEY believes is not in accordance with these User Terms (including materials which infringe or may infringe third party intellectual property rights, rights of privacy or personality rights), or is otherwise unacceptable to TROLLEY.
Subject to your compliance with these User Terms, TROLLEY grants you a limited non-exclusive, non-transferable license to use the TROLLEY mobile application and to access the TROLLEY Service via a single mobile device that you own or control and to run such copy of TROLLEY mobile application solely for your own personal use. You shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the TROLLEY mobile application in any way; (ii) modify or make derivative works based upon the TROLLEY Service or TROLLEY mobile application; (iii) create Internet “links” to the Service or “frame” or “mirror” the TROLLEY mobile application on any other server or wireless or Internet-based device; (iv) reverse engineer or access the TROLLEY mobile application in order to (a) design or build a competitive product or service, (b) design or build a product using similar ideas, features, functions or graphics of the TROLLEY Service or TROLLEY mobile application, or (c) copy any ideas, features, functions or graphics of the TROLLEY Service or TROLLEY mobile application, or (v) launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the TROLLEY Service or TROLLEY mobile application. You shall not: (i) send spam or otherwise duplicative or unsolicited messages in violation of applicable laws; (ii) send or store infringing, obscene, threatening, libelous, or otherwise unlawful or tortious material, including material harmful to children or violative of third party rights; (iii) send or store material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs; (iv) interfere with or disrupt the integrity or performance of the TROLLEY Service or the data contained therein; or (v) attempt to gain unauthorized access to the TROLLEY Service or its related systems or networks. TROLLEY will have the right to investigate and prosecute violations of any of the above to the fullest extent of the law. TROLLEY may involve and cooperate with law enforcement authorities in prosecuting users who violate these User Terms. You acknowledge that TROLLEY has no obligation to monitor your access to or use of the TROLLEY Service or Collective Content or to review or edit any Collective Content, but has the right to do so for the purpose of operating the TROLLEY Service, to ensure your compliance with these User Terms, or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body. TROLLEY reserves the right, at any time and without prior notice, to remove or disable access to any Collective Content that TROLLEY, at its sole discretion, considers to be in violation of these User Terms or otherwise harmful to the TROLLEY Service.
The agreement between TROLLEY and you embodied by these User Terms may be terminated at any time. If you wish to terminate the Agreement, you must permanently delete the TROLLEY mobile application installed on your smart phone, thus disabling your use of the TROLLEY Service. TROLLEY is entitled to terminate the Agreement at any time and with immediate effect (by disabling your use of the TROLLEY Service). TROLLEY is not obliged to give notice of the termination of the Agreement in advance. After termination TROLLEY will give notice thereof if required by these User Terms.
TROLLEY may change these User Terms and will post the modified terms (which shall then become the agreement between you and TROLLEY) with the new effective date listed above. TROLLEY will also give you prior notice that the User Terms have been changed using the contact information provided by you. Therefore, you agree to keep your account information up-to-date. TROLLEY also encourages you to check the terms of these User Terms from time to time to see if they have been updated. If you do not agree to the modified User Terms, your sole recourse is to stop using the TROLLEY Services. Your continued use of the TROLLEY Services after the date the modified User Terms are posted will constitute your acceptance of the modified User Terms.
TROLLEY may give notice by means of a general notice on the TROLLEY Service or mobile application, or by electronic mail to your email address on record in TROLLEY’s account information.
The company’s service and software may be subject to limitations, delays, and other problems inherent in the use of the internet, telecommunications networks and electronic communications. the company is not responsible for any delays, delivery failures, or other damage resulting from such problems
If you have any questions about the Terms and Conditions of the TROLLEY Service, please contact us at: TROLLEY
Office No-19, Street No-900, First Floor, Area No-55, Doha-Qatar.
P.O. Box No: 40799