We appreciate your visit to our site and we understand that you may have concerns about the privacy of information that you may provide to us. It is important to us that visitors feel confident that their personal information will be treated with the necessary degree of privacy. The following provides information relating to our practices and procedures for protecting the security of your non-public personal information. Throughout this document, we, us, and our mean Trolley.
By using the website and/or submitting your details including contact details and other personal details, to use the delivery service you authorise Trolley to “Contact” you.
The “Contact” may happen over phone, SMS, email or any other medium of communication. The communication could be for the purpose of verifying your details, offering support and information on assisting or sharing related information, providing you with the requested service or promotional messages related to plan(s) or service(s) bought by you.
We will collect and process the following information about you:
Information you give us - This includes information submitted when you:
i. Create or update your Trolley account, which may include your name, email, phone number and address.
ii. Provide content to us, which may include reviews, ordering details and history, favorite vendors, special merchant requests, and other information you provide on the Trolley Platform (“Your Content”).
iii. Report problems for troubleshooting.
To provide you with updates, offers, and subscriptions where you have chosen to receive these, or connected with us via social media platforms, such as Facebook, Instagram, twitter, etc. With your consent, we may send you information about Trolley offers and promotions about brands, merchandise, by e-mail, telephone, SMS. You may also see these offers, promotions and information on social media platforms through which you have connected with us. Please note that this is subject to the terms and conditions of use of the relevant social media platform. It is however our intention to only send you communications that you may want to receive.
Trolley uses the customer data it receives only to carry out the services for which customers have signed up for. In no way will your details be passed to third parties for any other marketing activities.
Customer data could be shared with government regulations due to on demand to abide law.
We store data like your name, email, phone number and address in our database.
It will be with us until you unsubscribe service with Trolley.
We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the site. This software does not enable us to capture any personally identifying information.
Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Trolley does not use “Cookies” of this nature and your use of the website will not result in any additional information being stored on your computer without you requiring it to be stored.
TROLLEY considers the security of its customers’ personal information as an important and necessary part of the responsible management of its corporate data. TROLLEY therefore takes all reasonable steps to ensure that their information is secure and is safeguarded from loss, misuse, unauthorised access, modification or disclosure. All information is kept on a specifically designed database for TROLLEY’s use only.
Office No-19, Street No-900, First Floor, Area No-55, Doha-Qatar.
P.O. Box No: 40799